Frequently Asked Questions
What is your pricing and what does it include?
Our price starts at $600 and increase depending on the livestreaming or videography options you would like to include. You have complete flexibility in the options you choose.
*If it’s available at your venue, we prefer to use a hardwired connection to the venue high speed internet. However, we bring a mobile hot spot but In the cases where no carrier provides data (i.e. wilderness elopements) we will record the wedding and quickly upload it once back to civilization.
How does live streaming work?
We use multiple HD Professional cameras around the ceremony or reception hall and switch between them live during the wedding to capture all the action from the best angles. Some cameras will be stationary and others will carried and controlled by a videographer. We can even provide our bride and groom with their own portable camera device that allows them to speak directly to their live stream viewers and share special behind the scenes moments. For audio, we plug into the DJ or house audio to give your viewers a high quality listening experience if available.
How and when will I get my video?
A live stream is available for viewing same day and an “on demand video file” will be provided to you via a digital download link within 7 days.
How does music work? Can we pick our songs?
Live streams will include whatever music you have playing during the ceremony or reception. So whatever music you like... you can play with no worries of us taking down the live feed.
Can we get ALL the footage in addition to an live edited video?
No.. The live video is recorded as it happenens and therefore is streamed in full on the day of. We do not store individual camera angle recordings.
How is audio captured and incorporated?
In most cases, we can tap into your DJ services audio system. If not we can record using our on camera microphones. For an additional fee, we can supply lapel microphones for your groom or officiant during the ceremony.
What’s needed to reserve my date?
We require a 50% non-refundable retainer and a signed contract in order to block off your date.
How does payment work?
We accept many different types of payment including cash, debit, and credit cards. $300 is required to book and the balance of your package price is due 7 days before the wedding. If you need a custom payment schedule, let us know!
If, for some reason, you need to cancel your wedding then the 50% retainer is non-refundable. However, if you need to change your date, we will work with you to see if we can adjust and shoot that day instead. We do not transfer dates beyond 1 calendar year and any change is based on availability.
What happens if we need more hours than originally booked?
We will never leave you hanging on your wedding day. If you would like us to stay for additional hours onsite, we charge an hourly rate and request that payment is provided prior to the video being delivered.
How do meals work?
We ask that either food be provided for us during the reception or that we be given 30 minutes to leave and grab food. In terms of timing, we eat when you eat to make sure we’re not missing out on any of the major moments of the day.
For live streaming, what if my venue doesn’t have Wi-Fi?
Not to worry! We can bring our own mobile hot spot however, in the cases where no internet carrier provides data (i.e. wilderness, or some barns) we will record the wedding and quickly upload it once back to civilization.
We record it live.. then will upload it after.
We do not guarantee internet.
If I live stream, can anyone online see my video?
NO, Not at all. We provide you with a private streaming page so that only those who you’ve shared the link with will be able to watch.
My Videographer offers live streaming... What's the difference?
There are big differences between a vidographer and our live stream service.
What about copyright music? Will my feed get taken down?
By using our service, we use our own private servers, so you NEVER have to worry about big brother taking our live feed down due to copyright music infringement.
How much time is needed for your crew to setup?
Generally for our basic 2 cameara package, we require 1 hour.
What happens if the internet cuts off in the middle of my stream?
Things happen... We have no control or guarantee over internet connections or speeds.
Do you provide internet?
A wired connection is ALWAYS the best. Most venues have either a hard wired connection or wifi.. It is up to you to ensure that internet is available for us to use.
What speed internet is best?
For the best quality stream, at least 10mbps UPLOAD speed is recomended.
How to perform a Speed Test at my Venue?
2 camera setup (2 stationary cameras)
Up to 1 Hour of Live Streaming at a single location
Custom Bride and Groom Monogram video for start of live stream
Streaming to single site custom web page
A Custom Web Page
Professional videographer onsite to produce, record & livestream your wedding
HD footage available for download after the wedding
No viewer limits – invite as many online guests as you want!
Free travel up to 50 miles round trip from zip code 28101
*If it’s available at your venue, we prefer to use a hardwired connection to the venue high speed internet. We offer our own mobile hot spot, however connection. In the cases where no carrier provides data (i.e. wilderness elopements) we will record the wedding and quickly upload it once back to civilization. Ultimately we are not internet providers and do not guarantee connections or speeds.
Add On Services
$150 per Additional Hour of coverage
$50 Multi Cast Streaming Add On (direct stream to your own personal Facebook, YouTube or Twitter page in addition to custom page)
$50 per additional Stationary Camera angle
$100 per additional Mobile Camera Angle
$50 Upgrade a stationary to mobile camera
$50 Lapel microphone rental
About BW Photography Studio
We are Creative, Clean and Different. As a group of Charlotte Area wedding photographers our passion is storytelling. Founded in 2012, our studio has been recognized as the best wedding photographers in Charlotte area by various publications, websites, and groups. We’d love speak directly with you and provide more information on our Charlotte Wedding Photography Packages and introduce you to our team!
We strive to be industry leaders in the wedding photography field and hope we can assist you in capturing your memories that will last a lifetime.